Employee Profiles

Jo Hill

Joanna Hill

Having worked as part of the Richard James family for ten years, I have gained a wealth of knowledge and experience and operated in both thriving and telling market conditions. I have developed expertise from both a lettings and a sales perspective and have worked in all five of our offices – from starting as a Saturday girl in Wroughton, to helping set-up our West Swindon base.

I have moved around the company and had the opportunity to experience all of the office locations. The thing about Richard James I like the most (apart from the team of course) is the ability to grow and the support given at all times. I know that if I ever have a problem or struggle with part of my job there is always someone to talk and we can always work on a plan to better things and help me through.

I am super proud to have been a part of our ESTA award winning lettings team and am even more excited about the fresh, innovative thinking being nurtured throughout the company. I am as enthusiastic now as I was ten years ago and am committed to offering the same award-winning service over the next decade.
Ross Sutton
Ross Sutton

I started at Richard James over 10 years ago, working on Saturdays as office cover, whilst I was at university. The culture at the firm made an instant impact, and when I was offered the opportunity to work part-time whilst I completed my studies, I jumped at the opportunity.

I was mentored by Richard James and other senior members of staff, provided with training and support and given the flexibility that my studies demanded. After graduating, I was offered a full time position with the opportunity for career progression and additional industry specific training.

I intended to continue my studies and work towards RICS status. Richard James has supported this progression, both financially and through flexible workings hours. The support has continued, even throughout the recent economic downturn, illustrating the company’s overall ethos of staff retention and investment in training and development.

I have recently invested in the company and am now a Director of the Wroughton Office and thoroughly enjoy being involved in the day to day running of the branch but also being involved in the overall future of the company and vital business decisions.
Cathy Brackley

Cathy Brackley

I joined Richard James over 16 years ago, coming from a New homes sales background to work with Richard and progress the companies sales through to completion. My duties have evolved over the years, however sales progressing is still my first love! I enjoy going that extra mile for vendors and buyers to ensure that they achieve their dream home.

For the last 6 years I have combined my sales progressing role with that of Old Town branch manager. Within the last 3 years the company and office has really changed and moved forward with new ideas and I believe I am working for the most forward thinking agent in Swindon and cannot imagine working elsewhere.

As branch manager I get to see all sides of the business and am able to be involved in vital decisions throughout the year. Richard allows me the freedom and flexibility to run the office as I see fit and trusts in me to consistently hit his target which makes this role even more appealing and makes me feel part of the core team.

I hope that my drive, ambition, knowledge and love of the company are passed on in some small way to my colleagues.